Q: What does People + Process + AI do?
We help organizations and professionals adopt AI workflows to drive measurable productivity, efficiency, and strategic transformation. By combining people, processes, and AI tools, we ensure AI is not just a technology upgrade but a workforce transformation.

Q: How is this different from traditional AI consulting?
Most consultants deliver strategy decks or expensive software. We focus on execution—embedding AI workflows into daily deliverables, training staff, and proving ROI within 30–90 days.

Q: Who do you typically work with?
We work with small and mid-sized businesses (SMBs), IT services firms, and cable/telecom companies, as well as individuals looking to upskill.

Q: What is AI Insourcing?
AI Insourcing is the practice of moving tasks from external vendors or manual teams into AI-powered workflows managed internally. Instead of outsourcing work, you build capacity inside your organization with AI, reducing cost and increasing control.

Q: What are the benefits of AI Insourcing?

Cost Savings: Up to 100×–3000× improvements in efficiency compared to external experts.

Speed: AI workflows deliver results in minutes instead of weeks.

Control: Keep critical processes, data, and IP in-house.

Scalability: Scale workflows without adding headcount.

Learning: Build organizational capability and AI fluency over time.

Q: How do we know which processes to insource with AI?
We use the AI Insourcing Process Atlas (1,600+ mapped processes across business functions) to identify where AI can deliver immediate ROI—whether in finance, HR, IT, customer service, or operations

Q: What are AI Role Toolkits?
AI Role Toolkits are curated sets of workflows designed for specific roles in your company. For example, a Project Manager Toolkit include workflows for building Work Breakdown Structures, Risk Registers, Stakeholder Updates, and Project Charters.

Q: Why are Role Toolkits valuable?
They translate AI from abstract potential into practical, day-to-day impact, without employees needing to know how to create workflows on their own.

Relevance: Tailored to the deliverables of each role.

Speed: Workers get 9×9 matrices of ready-to-use workflows.

Consistency: Standardize how teams deliver outputs with AI.

Scalability: Roll out role-specific kits across entire departments.

Q: Do Role Toolkits replace employees?
No. They augment employees—helping them get more done in less time, with better quality. The goal is to elevate human expertise, not replace it.

Q: What training do you provide?
We offer structured training through Simple Academy, the world’s leading AI skill development platform:

AI Workflow Practitioner (AIWP): 9 essential workflows + certification.

AI Workflow Expert (AIWE): A full journey from White Belt (awareness) to Black Belt (advanced adoption & automation). These can be delivered live or via video for asynchronous learning.

Additional Black Belt programs in development for AI Automation, AI Skill Development, AI for Leaders, AI for Executives

Q: What is the Simple Academy Scholarship?
It’s a $4,000 training scholarship that provides access to AIWP, AIWE, and a bonus trial of  the AIMBA library (3,000+ workflows). Only 1 AIWE per company

Q: How long does it take to complete a certification?
Practitioner can be completed in days; Black Belt is a multi-session journey across 4-12 weeks, depending on your pace.

Q: What kind of ROI can I expect from AI workflow adoption?
Most organizations see 20–30% productivity gains in the first 30 days. Deeper adoption unlocks 100×–3000× efficiencies through automation and workflow redesign.

Q: Can AI really help small businesses, or is this just for large enterprises?
AI is not just for big companies. Our approach is designed to make SMBs competitive by embedding AI into marketing, sales, operations, finance, HR, and customer service processes.

Q: How do you measure success?
We track ROI through time saved, cost reductions, improved quality of deliverables, and speed-to-market.

Q: What if my team is resistant to AI?
We apply a simplified ADKAR change management model (Awareness, Desire, Knowledge, Ability, Reinforcement) tailored to AI adoption. Leaders get vision + sponsorship tools, employees get hands-on workflows.

Q: Do I need to be “technical” to benefit?
No. Our workflows are built for knowledge workers—project managers, sales teams, HR leaders, finance managers—anyone who delivers business outputs.

Q: How do we start AI adoption as a company?

We recommend a 3-step pathway:

Skill Development (train your team in workflows).

Workflow Pilots (prove ROI to the organization).

Strategic Adoption (embed AI into roles & processes).

Q: What are AI Workflows?
Step-by-step guides that guide you in using AI to complete business deliverables—reports, strategies, emails, forecasts—10× faster and at higher quality.

Q: What is the AIMBA library?
The AI MBA is a library of 3,000+ prebuilt workflows linked to strategy books and frameworks—covering strategy, product, innovation, marketing, finance, HR, leadership, and more.

Q: Can you customize workflows for my company?
Yes. We offer role-specific productivity toolkits (9×9 matrices) and create multi-role workflows across functions.

Q: Do you only provide training, or do you also consult?
We do both. Many clients start with training and then expand into RISE & DONE consulting—strategic planning, operational plans, and AI coaching implementation.

Q: Can my whole company get access?
Yes. The AI ROI Challenge includes a 30-day company-wide trial license so everyone can experience AI workflows at scale before you commit.

Q: Do you offer speaking or workshops?
Yes. Nicole delivers workshops, keynotes, and conference sessions on “AI for Everyone”—helping organizations understand and adopt AI.

Q: How do I sign up for a scholarship?
You can register directly at Simple Academy’s enrollment page linked in the top navigation lor contact us for a guided enrollment.

Q: Where do trainings take place?
Trainings are online, self-paced with live workshop options. Consulting and workshops can be virtual or in-person.